Privacy & Security

At TalkToMind, we believe your mental health information is sacred. We implement industry-leading security measures to ensure your data remains completely confidential.

• Never Shared: We will never sell, rent, or share your personal data with third parties for marketing or any other purposes.
• Fully Encrypted: All your data is encrypted both in transit and at rest using military-grade 256-bit encryption.
• Anonymous Assessment Results: Your assessment results are stored anonymously and cannot be traced back to your identity without authorization.
• You're in Control: You can download or delete your data at any time. Your information belongs to you.

Every conversation, session, and message is protected with end-to-end encryption to ensure complete confidentiality.

• End-to-End Encryption: All therapy sessions and messages are encrypted from your device to your therapist's device.
• Private Sessions: Video and audio calls are secured with the latest encryption protocols.
• No Third-Party Access: Only you and your designated therapist can access your session content.
• Secure Cloud Storage: Session recordings (if enabled) are stored in encrypted, HIPAA-compliant servers.

We maintain strict access controls to ensure only authorized personnel can view your information.

• You: You have complete access to all your data, assessments, and session history.
• Your Therapist: Only therapists you've explicitly chosen can view your relevant treatment information.
• Limited Support Staff: In rare cases, authorized technical support may access minimal data to resolve account issues, with your permission.
• Nobody Else: No advertisers, marketers, data brokers, or unauthorized third parties ever have access to your information.

We adhere to the highest international standards for data protection and security.

• Regular Security Audits: Our systems undergo frequent third-party security assessments to identify and address vulnerabilities.
• Secure Infrastructure: All data is hosted on encrypted, HIPAA-compliant servers with 24/7 monitoring and protection.
• Backup & Recovery: Your data is automatically backed up with secure recovery procedures in place.
• Staff Training: All our team members receive regular training on privacy protection and data security best practices.

You have complete control over your personal information and how it's used on our platform.

• Access Your Data: Request a complete copy of all your personal information at any time.
• Correct Information: Update or correct any inaccurate personal data in your profile.
• Delete Your Account: Permanently delete your account and all associated data whenever you choose.
• Export Your Data: Download your information in a portable format to use with other services.
• Opt-Out Options: Control what communications you receive and how your data is processed.